FAQs

Q: I AM NOT VERY FAMILIAR WITH THE SKINCARE PRODUCTS AND CHEMICAL PRODUCTS.

A: Please be rest assured! Even your are very new to the cosmetics industry, no matter technic, or production methods, we will try our best to offer you suggestion and help without a doubt. From the planning stage to the ingredients or even the packaging, we will offer “Total Solutions” to our customers.

Q: WHAT IS THE MINIMUM ORDER QUANTITY OF OEM?

A: We can plan the goods that you need according to the limited budget.

Q: CAN I HAVE FREE TRIAL SAMPLES AND WHAT IS THE AMOUNT CAN BE OFFERED?

A: According to the samples that you ask, a general amount for free samples will be 10~30g. If you have the request more than that, it can be discussed with the salesperson.

Q: CAN THE FACTORY BE VISITED?

A: Absolutely! Please confirm the visiting time with the salesperson by phone firstly. Map of the company can be linked from the webpage of “Contact Us”.

Q: WHAT IS THE MONTHLY CAPACITY OF STELLAR BEAUTY BIOTECH?

A: Liquid Product Monthly Capacity: 600,000 bottles
Emulsion Product Monthly Capacity: 400,000 bottles
Face Mask Product Monthly Capacity: 6,000,000 pcs

Q: WOULD I BE ABLE TO PROVIDE MY OWN CONTAINERS?

A: Yes! However, please be aware that the material of bottles is suitable for filling with the ingredient. We suggest that you can advise us in advance and our professional R&D team will evaluate it for you. In addition, we also provide all kinds of exquisite bottles for you to choose from!